Akyman provides level one help desk and customer support for our entire Australian merchant fleet. If you need immediate assistance with your mPOS facility please contact Akyman throught Contact Us.
The topics covered here address every aspect of the Akyman mobile payment system that merchants will require, including merchant application forms, training guides, upgrade information, frequently asked questions, our delivery policy and repairs information.
To provide the most relevant and understandable merchant information we have divided the support topics into two categories. Product centered topics cover all issues relating to the mPOS hardware and equipment. And Merchant topics, outlining everything current merchants need to maintaim their facility plus information for new merchant facility applicants.
The Business Support seciton is offered to assit both our MISTO customers, covering the various MISTO moduals, and for our B2B clients looking for product devlopment and manufacturing plus our consulting services, including product certifications.
Before contacting the Akyman help desk, please refer to the frequesntly asked questions link on this page and refer to your owner's manual and quick reference user guides to find the answer to your querry quickly.